Guest Service Representative I
Company: Highway West Vacations
Location: Grand Lake
Posted on: April 26, 2024
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Job Description:
Job Title: Front Desk AgentCompany: Highway West
VacationsProperty: Grand Lake LodgeStatus: Seasonal Full TimePay
Range: $17.00 per hourJob Description:The Guest Service
Representative I is responsible for welcoming guests, receiving,
fulfilling and reporting guests requests, creating reservations,
providing concierge services and recommendations, and checking
guests in and out of the hotel with a level of service that meets
or exceeds guest expectations. The GSR is also responsible for
keeping the lobby area clean and welcoming.Requirements:1-2 years
hotel/restaurant experienceDependable, punctual, impeccable
attendance recordAccurate, attention to detail, service
orientedStrong organizational skillsPositive attitude, strong
interpersonal and diplomatic skillsExcellent math aptitude and cash
handling abilityExcellent communication and organizational
skills.Professional demeanorProficient computer skills, including
Word, Excel and PowerPoint.Must be able to work on feet for
extended periodsMust be able to work a flexible work schedule
including evenings, weekends and holidays.Proof of eligibility to
work in the United StatesPreferred Qualifications:Associates degree
in Hospitality Management or related field preferred.HWV
Hospitality Services Inc. is an equal opportunity employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.by
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Keywords: Highway West Vacations, Parker , Guest Service Representative I, Hospitality & Tourism , Grand Lake, Colorado
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