Automotive Customer Service representative
Company: Groove Subaru
Location: Englewood
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: We are seeking a
dedicated and enthusiastic Automotive Customer Service
representative to join our team. In this role, you will be the
first point of contact for our customers, providing exceptional
service and support. Your ability to analyze customer needs and
deliver solutions will be crucial in ensuring customer satisfaction
and loyalty. If you have a passion for the automotive industry and
possess strong communication skills, we want to hear from you!
Responsibilities Provide outstanding customer service by addressing
inquiries and resolving issues promptly. Analyze customer needs to
recommend appropriate products and services. Handle cash
transactions accurately and efficiently. Maintain accurate records
of customer interactions in our computerized system. Utilize phone
etiquette to communicate effectively with clients. Assist customers
with scheduling appointments and follow-ups. Support sales
initiatives by promoting additional services or products. Ensure a
clean and organized office environment for optimal customer
experience. Collaborate with team members to enhance overall
service delivery. Qualifications Proven experience in customer
service or client services, preferably in the automotive sector.
Strong phone etiquette and communication skills, both verbal and
written. Proficiency in using office software and computerized
systems for record keeping. Experience with cash handling
procedures is preferred. Ability to analyze information and provide
tailored solutions to customers. Multilingual abilities are a plus,
enhancing communication with diverse clientele. Sales experience is
advantageous, contributing to overall business growth. Strong
organizational skills with the ability to multitask in a fast-paced
environment. A genuine interest in automotive products and services
is highly desirable. Requirements: Strong problem-solving skills
and attention to detail. Ability to work well in a team environment
and uphold dealership standards. Valid driver's license Able to
pass a pre-employment background check and drug screen for illegal
substances Authorized to work in the United States Join our team
today and become an integral part of delivering exceptional
automotive customer service!
Keywords: Groove Subaru, Parker , Automotive Customer Service representative, Customer Service & Call Center , Englewood, Colorado
