ParkerRecruiter Since 2001
the smart solution for Parker jobs

Block Advisors Associate Team Leader - Mountain

Company: H&R Block
Location: Parker
Posted on: April 6, 2021

Job Description:

What you'll do...

Joining Block Advisors as an Associate Team Leader, you'll support a single office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs.

Helping others is what we do best, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early September as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of Block Advisors
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates Pay range for this position is $7.25 to $30.00 hourly.
    • This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
    • Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
    • Qualifying seasonal associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefits

      About H&R Block...

      We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

      We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

      It would be even better if you also had...

      • Experience supervising or managing people
      • History of delivering outstanding customer experiences
        Bilingual candidates strongly encouraged to apply!

        What you'll bring to the team...

        • Prior experience working in customer service or similar role
        • Strong organizational skills and ability to plan and manage day-to-day office operations
        • Customer-centric mindset and strong communication skills
        • Computer proficient with the ability to use MS Office
        • Demonstrated ability to work independently with minimal supervision
        • Passionate, determined, resilient under stress and a will to win attitude
        • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
        • High school diploma / equivalent or higher

Keywords: H&R Block, Parker , Block Advisors Associate Team Leader - Mountain, Hospitality & Tourism , Parker, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Management - Denver West and Surrounding Area
Description: Store Manager - directly influences the performance of everyone who interacts with guests and supports a solution selling environment. The Store Leader is responsible for fostering a selling culture that (more...)
Company: Gamestop, Inc.
Location: Golden
Posted on: 04/11/2021

Class A CDL Local Delivery Driver - $17/$18 per hour
Description: PositionResponsible for planning and executing delivery activities, preparing delivery loads, following planned delivery routes, and assisting with merchandise installations or returns, unloading, installing,
Company: Lowe's Companies Inc.
Location: Denver
Posted on: 04/11/2021

Deliver with gopuff - No Restaurants, No Riders
Description: Job Description Gopuff , a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive , an app that (more...)
Company: Gopuff
Location: Wheat Ridge
Posted on: 04/11/2021


Customer Service Specialist
Description: Ref ID: 00763410Classification: Customer Service RepresentativeCompensation: 16.00 to 18.00 hourlyAre you looking for a work from home Customer Service Representative position If you have prior experience (more...)
Company: Robert Half
Location: Englewood
Posted on: 04/11/2021

Customer Service/Sales
Description: Job Description Position Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates (more...)
Company: The Home Depot
Location: Berthoud
Posted on: 04/11/2021

Cashier
Description: Job Description Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout
Company: The Home Depot
Location: Woodland Park
Posted on: 04/11/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Fort Morgan
Posted on: 04/11/2021

Block Advisors Associate Team Leader - Mountain
Description: What you'll do... br br Joining Block Advisors as an Associate Team Leader, you'll support a single office during tax season to consistently exceed client expectations and provide daily operations (more...)
Company: H&R Block
Location: Denver
Posted on: 04/11/2021

Kitchen Staff
Description: New and upcoming Mississippi Boy Catfish and Ribs, A collective soul food eatery is hiring for
Company: Mississippi Boy Catfish & Ribs
Location: Denver
Posted on: 04/11/2021

Customer Service $15.50/hr
Description: Do you enjoy wowing the customer with exceptional service At Bright Horizons--, we do work that matters. Join our team as a Customer Care Specialist br Schedule: Shifts are available 6
Company: Bright Horizons
Location: Ward
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Parker RSS job feeds