Field Technical Support Engineer
Company: Robert Half
Location: Louisville
Posted on: January 14, 2026
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Job Description:
Job Description Job Description We are looking for a dedicated
Field Technical Support Engineer to join our team in Louisville,
Kentucky. This Contract to permanent position requires a skilled
individual who can provide hands-on support for desktop systems,
printers, and mobile devices while ensuring optimal functionality
across hardware and software platforms. The role involves a mix of
in-office and travel responsibilities, supporting technical
operations both locally and at remote worksites. Responsibilities:
• Diagnose and resolve issues related to hardware, software, and
network connectivity efficiently and accurately. • Install,
configure, and maintain desktop computers, printers, and mobile
devices, ensuring compliance with company standards. • Prepare and
deploy devices for new employees, including imaging and setup of
workstations. • Perform updates, patches, and routine maintenance
for operating systems and core applications. • Provide basic
network troubleshooting and collaborate with engineers on
connectivity and performance issues. • Maintain accurate
documentation of technical issues, resolutions, and inventory
records. • Offer attentive and approachable technical support to
users with varying levels of expertise. • Assist with backups,
security configurations, and preventive maintenance tasks. • Travel
as needed to remote worksites to provide technical support and set
up equipment. • Support technology improvements and collaborate on
system upgrades with IT leadership.• Proficiency in managing
desktop hardware, including Dell workstations and label or network
printers. • Experience with Windows 10 and Windows Server 2019
environments. • Ability to handle mobile device management,
including setup and troubleshooting. • Familiarity with Active
Directory and workstation imaging processes. • Basic understanding
of IP protocols and network troubleshooting. • Strong
problem-solving skills and attention to detail. • Capacity to
travel for work, including extended trips as required. • Excellent
communication skills for providing user support and creating
documentation.
Keywords: Robert Half, Parker , Field Technical Support Engineer, IT / Software / Systems , Louisville, Colorado
