Customer Service Consultant - Bilingual - Work From Home
Company: CarMax
Location: Parker
Posted on: June 20, 2022
Job Description:
Earn $18.00/hr plus commission7978 - Denver CEC - 18220
Ponderosa Drive, Parker, Colorado, 80134CarMax, the way your career
should be! Provide an iconic customer experienceEnsuring todays
customers can buy the vehicles they want in a way that suits them
means offering support during every step of the journey. As a
Customer Experience Consultant, you will be the vital link between
a customer's at-home and in-store CarMax experience, providing a
simple and seamless process. Responding to sales leads and customer
inquiries, you will drive traffic to CarMax stores to ensure each
customer finds the right vehicle for them. We've become the
nation's largest retailer of used cars due to our honesty and
transparency, and those same traits will help you succeed too.What
you will do - Essential responsibilities
- Connect with inbound customers online and over the phone to
find out what they want and need from their next car purchase
- Use your knowledge of the CarMax inventory to guide customers
towards vehicles that meet their needs
- Ensure a seamless transition from online to in-store purchasing
to provide an unrivaled customer service experience
- Mentor others as your skillset expands
- Acquire the Automotive Sales Persons License in specific states
- may require testing and travel as some states request physical
presence to apply for the license.Learn and succeed as part of a
teamThis is a high-energy sales environment where you will work as
a team to meet goals and provide exceptional customer service.
We're not your average call center. We'll give you everything you
need to be the best you can be. You will handle a wide range of
customer interactions and make sure everything goes smoothly, so
the ability to quickly build rapport with people and understand
their needs is essential. We work and learn as a team and the
prospects are bright for sales professionals who aspire to become
mentors, managers and business leaders.Qualifications and
requirements
- Sales and customer service experience, in an area such as
retail, is preferred
- Thrive in a fast-paced environment
- Good listening skills and a strong customer focus
- Strong written and verbal communication skills
- Flexible work hours with shifts that may include nights,
weekends, and holidaysAbout CarMaxCarMax disrupted the auto
industry by delivering the honest, transparent and high-integrity
experience customers want and deserve. This innovative thinking
around the way cars are bought and sold has helped us become the
nation's largest retailer of used cars, with over 200 locations
nationwide.Our amazing team of more than 25,000 associates work
together to deliver iconic customer experiences. Along the way, we
help every associate grow their career and achieve their best, at
work and in their community. We are recognized for our commitment
to training and diversity and are one of the FORTUNE 100 Best
Companies to Work For -.CarMax is an equal opportunity employer,
and all qualified candidates will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, genetic information, national origin,
protected veteran status, disability status, or any other
characteristic protected by law.The compensation range for this
position is, $18.00-$26.70. CarMax provides competitive benefits.
Please visit our website at benefits.carmax.com for more
information regarding eligibility and details.Upon an applicant's
request, CarMax will consider reasonable accommodation to complete
the CarMax Job Application.
Keywords: CarMax, Parker , Customer Service Consultant - Bilingual - Work From Home, Other , Parker, Colorado
Didn't find what you're looking for? Search again!
Loading more jobs...