Patient Care Coordinator - Parker Square
Company: OnPoint Medical Group
Location: Parker
Posted on: March 20, 2023
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Job Description:
Job Description:
Job Description OnPoint Medical Group is searching for an
outstanding Patient Care Coordinator to join our team at OnPoint
Family Medicine at Parker Square! Come join a great group of
medical professionals as our network continues to grow! OnPoint
Medical Group is a physician-led network of skilled Primary and
Urgent care providers who are committed to expanding access to
quality healthcare in the most effective and affordable manner
possible. Our "Circle of Care" has one primary goal - to ensure the
health and wellness of members and their families. We do this by
providing access to a comprehensive menu of medical services from
one unified physician group in their neighborhoods. With doctors,
nurses, specialists, labs and medical records all interlinked and
coordinated, patient care has never been in better hands. Summary:
The Patient Care Coordinator works in the front office of OnPoint
Medical Group's medical clinics. This position is responsible to
greet patients, answer phone calls timely, activate patient files,
and move patients through a pre-determined protocol to ensure a
smooth visit with the clinic providers. This position is required
to provide excellent customer service to new and existing patients
as this position is often the first interaction that a patient has
with OnPoint Medical Group. Essential Duties and Responsibilities:
The following statements are illustrative of the essential duties
of the job and do not include other nonessential or peripheral
duties that may be required. We retain the right to modify or
change the essential and additional functions of the job at any
time.Responsible for greeting incoming patients in person or over
the phone in a friendly and professional manner.Completes pre visit
planning including but not limited to, contacting patient for
updated insurance, completing insurance verification and updating
patient record. Responsible to registering new patients and
verifying patient information is correct for existing
patients.Collecting co-pays and payments when needed.Responsible to
answer inbound calls to schedule patients as well as act as liaison
to clinical staff for patient questions.Completes administrative
duties that ensure the patient's visit is smooth, billing can be
processed in a timely manner, and the front office remains
clutter-free and organized.Responsible for completing outbound
calls to patients to schedule appointments. Performs duties to
achieve or exceed established service standards.Maintains
confidentiality and follows HIPAA guidelines.Punctual and regular
attendance is an essential responsibility at OMG.Follow
instructions and respond to management direction.Ability to work in
a group but complete assigned tasks individually. Success
Factors:Ability to complete individual assigned tasks as well as
complete the tasks for the success of the clinic.Works well with
people and can display empathy appropriately. Ability to actively
listen and respond appropriately. Qualifications: To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required for
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Minimum Education/Experience:High School Diploma or High School
Equivalency Strong computer skills required Preferred
Education/ExperienceSome college - medical, business, and
accounting focusCustomer Service ExperienceCurrent CPR card1-2
years of experience in a business office or clinical
environmentBilingualEMR experience preferred-Athenahealth practice
management system Supervisor Responsibilities: This position has no
supervisory responsibilities Job Elements and Working
Conditions:While performing the duties of this job, the employee is
regularly required to stand; use hands to finger, handle, or feel;
reach with hands and arms, and talk or hear. Occasionally required
to walk; sit, stoop, kneel, crouch, or crawl. Frequently lift
and/or move up to 10 pounds and occasionally lift and/or move more
than 25 pounds. Specific vision abilities required by this job
include close vision, distance vision, and the ability to adjust
focus. The above statements describe the general nature and level
of work performed by people assigned to this classification. They
are not an exhaustive list of all responsibilities, duties, and
skills required of personnel so classified. All personnel may be
required to perform duties outside of their normal responsibilities
from time to time, as needed. OnPoint Medical Group is an EEO
Employer. BENEFITS OFFERED Health insurance plan options for you
and your dependents --- Dental, and Vision, for you and your
qualified dependents --- Company Paid life insurance --- Voluntary
options for short-term disability, and long-term disability
coverage --- AFLAC Plans --- Eligible for 401(k) after 6 months of
employment with a 4% match that vests immediately --- PTO accrued
Salary: $18 - $21 / hour The estimate displayed represents the
typical salary range of candidates hired. Factors that may be used
to determine your actual salary may include your specific skills,
how many years of experience you have and comparison to other
employees already in this role. #ID22 #PM22 PI207712468
Keywords: OnPoint Medical Group, Parker , Patient Care Coordinator - Parker Square, Other , Parker, Colorado
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