Inside Sales Customer Service
Company: Copeland Precast
Location: Aurora
Posted on: May 5, 2024
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Job Description:
Our team is rapidly expanding, and we're searching for a driven
inside sales representative! You'll convert pre-qualified leads and
turn former customers into repeat business. As a customer-facing
sales rep, you'll have the opportunity to work side-by-side with
the contractors and suppliers that build our state's
infrastructure. Inside sales reps at Copeland will acquire
expertise in the underground utilities sector of the construction
industry. Our inside sales teammates are the face of our business,
and they play a primary role in our tried-and-true recipe for
success: "We succeed because our customers succeed."
Responsibilities:
--- Build customer relationships with existing clients by reaching
out via phone calls, emails, or other forms of communication to
increase the likelihood of them using our services again
--- Maintain the customer database with updated information on
past, current, and potential clients
--- Handle sales inquiries from pre-qualified leads and make sure
client needs are taken care of
--- Manage sales for both walk-in customers and telephone
inquiries
--- Fulfill basic quote requests and send out standard submittal
packs
--- Coordinate with teammates to advance orders through the
Copeland order flow, whether at the quote, design drawings,
production, or transportation stage
Qualifications:
--- Possess superb customer service skills, listening skills,
presentation skills, and communication skills
--- High school diploma or GED required, college experience is
highly valued
--- Ability to continually learn and retain new information
--- Familiarity with Civil plans and/or construction industry
experience preferred
--- Positive, problem-solving attitude
About Company:
Copeland Precast prides itself on providing outstanding service and
quality precast concrete. We have over 85 years of experience
manufacturing and providing precast concrete throughout the state
of Colorado, and through all that time our recipe for success has
remained unchanged: we succeed because our customers succeed. Come
be part of a fast-growing company and a team of proven winners,
dedicated to providing the very best in service.
At Copeland, we:
Have integrity and honesty in all that we doAre team playersAre
committed to excellenceAre dedicated to serving our customersHave
fun
Keywords: Copeland Precast, Parker , Inside Sales Customer Service, Sales , Aurora, Colorado
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